Skills & Competencies for Truck Dispatch Manager
Truck Dispatch Manager job profile
Book a Demo and Receive a Sample Job ProfileJOB SUMMARY for Truck Dispatch Manager
Manages dispatch operations to ensure timely and efficient service.
JOB RESPONSIBILITIES for Truck Dispatch Manager
Develops operating procedures and provides guidance and support to train and assist dispatchers. Tracks deliveries via computer systems and monitors communication lines to assist with complex or immediate questions. Reviews driver assignments, delivery time, and other transportation data to ensure documentation, evaluate operations, and drive improvements. Ensures dispatchers and drivers are educated and compliant with all DOT, state, local, and company regulations.
Truck Dispatch Manager SALARY RANGE
BASE 50%
$105,973
TOTAL 50%
$113,087
Job Level
M02
Job Code
TR20000049
Education/Degree
Bachelor's Degree
Reports To
Director
Truck Dispatch Manager Skills and Competencies List
9 general skills or competencies (Job family competencies) for Truck Dispatch Manager
1
Job Family Competencies –
Safety Management
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Cites examples of guidelines and best practices for safety management.
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Level 2 Behaviors
(Light Experience)
Assists in developing safety management plans and strategies focused on eliminating risks and hazards.
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Level 3 Behaviors
(Moderate Experience)
Conducts task analysis to define safety management training needs for employees.
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Level 4 Behaviors
(Extensive Experience)
Adheres to safety management standards to maintain a compliant work environment.
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Level 5 Behaviors
(Mastery)
Champions the implementation of success-driven risk management initiatives that ensure employee safety.
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2
Job Family Competencies –
Preventative Maintenance
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Describes the concepts and components of preventative maintenance.
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Level 2 Behaviors
(Light Experience)
Assists in performing preventative maintenance to lower the risk of unexpected breakdowns.
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Level 3 Behaviors
(Moderate Experience)
Examines building assets using established preventative maintenance approaches.
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Level 4 Behaviors
(Extensive Experience)
Manages a maintenance program to minimize unplanned downtime.
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Level 5 Behaviors
(Mastery)
Champions the adoption of new preventative maintenance technologies to drive improvements in building upkeep.
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3
Truck Dispatch Manager
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Truck Dispatch Manager
Proficiency Level - 4
5
Competency for -
Truck Dispatch Manager
Proficiency Level - 5
10 soft skills or competencies (core competencies) for Truck Dispatch Manager
1
Core Competencies –
Business Acumen
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Describes how our business makes money and our key business objectives.
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Level 2 Behaviors
(Light Experience)
Assists in designing business models and operating plans.
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Level 3 Behaviors
(Moderate Experience)
Analyses the business impact of demographic changes; suggests effective responses.
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Level 4 Behaviors
(Extensive Experience)
Consults on the selection and adjustment of the go-to-market strategy.
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Level 5 Behaviors
(Mastery)
Builds a mentoring model to ensure a continuous increase of business sense within our business.
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2
Core Competencies –
Standard Operating Procedures (SOP)
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Cites examples of SOP practices in our business operations.
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Level 2 Behaviors
(Light Experience)
Assists in the preparation of internal standard operating procedures (SOP).
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Level 3 Behaviors
(Moderate Experience)
Analyses our business and operations to identify room for improvement on the related standard operating procedures.
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Level 4 Behaviors
(Extensive Experience)
Coaches others on the implementation of SOP to reduce errors and improve quality.
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Level 5 Behaviors
(Mastery)
Builds a monitoring system to evaluate the effectiveness of our SOPs.
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3
Truck Dispatch Manager
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Truck Dispatch Manager
Proficiency Level - 4
5
Competency for -
Truck Dispatch Manager
Proficiency Level - 5
Summary of Truck Dispatch Manager skills and competencies
There are 0 hard skills for Truck Dispatch Manager.
9 general skills for Truck Dispatch Manager, Safety Management, Preventative Maintenance, Dispatch Operations, etc.
10 soft skills for Truck Dispatch Manager, Business Acumen, Standard Operating Procedures (SOP), Planning and Organizing, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Truck Dispatch Manager, he or she needs to be proficient in Business Acumen, be skilled in Standard Operating Procedures (SOP), and be skilled in Planning and Organizing.
9 general skills for Truck Dispatch Manager, Safety Management, Preventative Maintenance, Dispatch Operations, etc.
10 soft skills for Truck Dispatch Manager, Business Acumen, Standard Operating Procedures (SOP), Planning and Organizing, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Truck Dispatch Manager, he or she needs to be proficient in Business Acumen, be skilled in Standard Operating Procedures (SOP), and be skilled in Planning and Organizing.
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